A physician in an open white coat and stethoscope handing a large green Piedmont Valley Medical Center Patient Communicator admit and discharge folder to a patient

Better patient communication starts here

Custom Admit & Discharge Folders for Hospitals

Help patients leave with their important information organized, easy to understand, and easy to take home.

HCAHPS & patient experience

So Much of Patient Experience Comes Down to Communication.

HCAHPS asks patients about many of the moments that shape their hospital experience — including how well nurses and doctors communicate, whether medications are clearly explained, and whether patients understand their care after discharge.

Clear communication matters — from admission through discharge.

TPC Works helps hospitals support that communication with thoughtfully designed Admit & Discharge Folders that keep important information organized, accessible and ready to go home with the patient.

A clinician holding an open Colbert Regional Memorial Hospital Patient Communicator folder, its Admissions, Education, Medication and Discharge tabs showing what goes in each section
  1. 01 / Communication with nurses

    Were things explained clearly and in a way patients could understand?

  2. 02 / Communication with doctors

    Did patients feel heard and understand the information being shared?

  3. 03 / Communication about medicines

    Were new medications and important instructions clearly explained?

  4. 04 / Discharge & care transition

    Did patients leave with the information they needed to understand what comes next?

Proven at scale

1M+Admit-discharge folders produced
5,000+Interchangeable whiteboards produced
4M+Custom folder tabs produced

The flagship solution — Admit-Discharge Folders

Clear communication from admission to discharge.

The Admit-Discharge Folder is where a hospital's patient communication comes together. Every form, instruction and piece of education a patient is given lives in one branded folder that stays with them through the whole stay — and goes home with them at the end of it.

A TPC admit and discharge folder standing upright, showing its printed cover message, a thank-you card pocket and a follow-up appointment card
The Admit & Discharge FolderBranded specifically for each hospital, with options for inside tabs, a thank-you card, and a follow-up appointment card.

Everything in one place

Forms, patient education, appointment cards and discharge instructions stay organized in one folder instead of scattered across a room.

Built for the discharge conversation

Custom tabs and pockets put the things a patient has to act on where they can find them again — after they have gone home.

Designed around HCAHPS communication goals

Designed to help hospitals reinforce important communication and patient education throughout the stay and at discharge.

Customized to your hospital

Your branding, your forms, your tab structure — built around the way your units already move patients through a stay.

A Mission Community Hospital interchangeable patient communication whiteboard showing care team, discharge information, today's plan and hourly rounding panels
Mission Community Hospital — 30″ × 24″ interchangeable board

Supporting solution — Interchangeable Whiteboards

Extending clear communication to the bedside.

The whiteboard carries the day-to-day half of the conversation. It keeps the care team, the plan and the important room details in front of the patient and their family, so nobody has to remember who said what on which shift.

  • Care team names stay current — the people in the room are the people on the board.
  • Today's goals, diet and activity in plain sight — with discharge information alongside them.
  • Interchangeable panels — swap a section when a unit's needs change instead of replacing the whole board.

Why hospitals choose TPC

Built for the way hospital units actually run.

Two tools, one job: put the right information in front of the patient at the right moment, and make sure it is still there for the rest of the stay.

01

Designed to Support Patient Communication

Folders and whiteboards help keep important information organized, visible and accessible — supporting clearer communication throughout the patient stay and after discharge.

02

Proven at scale

More than a million folders and thousands of boards produced for hospitals across the country — proven solutions backed by years of healthcare experience.

03

Fully customizable

Your branding, your forms, your workflow. Every folder and every board is built to one hospital's exact needs, then produced and delivered ready to use.

Some of the hospital brands we have had the privilege of working with.

Four admit and discharge folders in different hospital brands standing on a desk beside a stethoscope and a clipboard, with a clinician’s hand resting on one of them

Request free samples

See the folders in your own hands.

Tell us where to send them and we’ll ship physical samples of the admit & discharge folders — along with a recommendation for how a program would work on your floors.

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